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josea74960209
December 4, 2025
Answered

Renovar cuenta Adobe Stock COntributor por fallecimiento

  • December 4, 2025
  • 2 replies
  • 153 views

Hola, mi hermano tenia una cuenta en Adobe Stock Contributor. Falleció el pasado mes de enero. Necesito reactivar su cuenta para poder descargarme los pagos restantes. Cómo he de hacerlo? Gracias!

Correct answer Nancy OShea

I'm sorry for your loss.  For legal reasons, you can't take payments from a deceased person's account without proper legal authorization. Follow the instructions below to submit a claim.

Close account due to death

https://helpx.adobe.com/manage-account/using/close-account-behalf-someone-else.html

 

Good luck. 

 

2 replies

Nancy OShea
Community Expert
Nancy OSheaCommunity ExpertCorrect answer
Community Expert
December 4, 2025

I'm sorry for your loss.  For legal reasons, you can't take payments from a deceased person's account without proper legal authorization. Follow the instructions below to submit a claim.

Close account due to death

https://helpx.adobe.com/manage-account/using/close-account-behalf-someone-else.html

 

Good luck. 

 

Nancy O'Shea— Product User & Community Expert
RALPH_L
Community Expert
Community Expert
December 4, 2025

Contact Adobe at contributor-support@adobe.com.

josea74960209
December 4, 2025

me dicen que no existe ninguna cuenta activa a ninguno de los mails de la cuenta antigua y me rebotan el mensaje!