Participant

Question

Request for Account Review

Forum|Forum|4 months ago
October 17, 2025
4 replies
306 views

Hello Adobe Stock Team,

I am writing to you because my Adobe Stock Contributor account was blocked around 16+ days ago due to suspicious activity. I would be truly grateful for your assistance in investigating this situation.

I have sent several appeals through the contact form and by email, but I have not yet received a reply. I realize that some of my AI-generated images may have been too similar or not up to standard, and I sincerely apologize for any trouble this may have caused.

My earnings from Adobe Stock are crucial for supporting my family, and I am eager to continue contributing high-quality, guideline-compliant content. I am also willing to remove any problematic or AI-generated files from my portfolio if necessary.

I kindly ask that you review my case and let me know if it is possible to reinstate my account or process my pending withdrawal. I would deeply appreciate any help or response from an Adobe moderator or staff member.

Sincerely,
Sabbir Hossain

[Moderator deleted private information. Please do not post private information like e-mails and phone numbers]

[Moderator moved the thread to the correct forum]

Troubleshooting

Abambo

Community Expert

Look here for more information on licensing: https://community.adobe.com/t5/stock/links-for-licensing-terms/td-p/11366788
(Disclaimer: As always with licensing, this is my interpretation of the rules. I think they are correct and advice is based on reading and interpreting the licence terms and on fair use for both the buyer and the artist/stock company, but I cannot rule out that my interpretation is wrong. I'm not an Adobe employee).

ABAMBO | Hard- and Software Engineer | Photographer

daniellei4510

Community Expert

Unfortunately, nvestigations can take weeks or even months in some cases. Your only option it to continue waiting.

Adobe Community Expert | If you can't fix it, hide it; if you can't hide it, delete it.

S

Sabbir_Hossain1033Author

Participant

I realize this space is meant for fellow contributors rather than official Adobe support, but I hope you will allow me to share my situation in detail.

As soon as my account was blocked, I reached out to Adobe Stock Support and submitted an appeal using the official form. Now, more than sixteen days have passed without any reply.

I am worried because I have heard that accounts left inactive or blocked could be deleted after ninety days. Additionally, I had a payment pending for more than six days before my account was suspended, but the suspension occurred before it could be processed.

I remain patient and hope Adobe will review my case soon. Thank you again for your attention.

Abambo

Community Expert

I realize this space is meant for fellow contributors rather than official Adobe support, but I hope you will allow me to share my situation in detail.

By @Sabbir_Hossain1033

You simply can't share your situation in detail, as you violated also the rules of this forum, and in addition, you made several errors. I just hope, you did not handle your contributor account in the same manner.

The forum rules disallow you, for your own protection, to share e-mail addresses. Then you files this in the stock forum, even that there is a stock contributor forum. And then, you did file this as a bug. It may be difficult for you to accept, but you haven't been blocked by error (bug). You have been blocked on purpose, and Adiobe will deciude what happens further.

Adobe will not discuss this publicly, and the participants of this forum can't help. You will need to wait for Adobe's decision, anyhow. Good luck.

ABAMBO | Hard- and Software Engineer | Photographer

daniellei4510

Community Expert

You are not addressing Adobe here but contributors like yourself, and we can do nothing to be of assistance. Use the "Contact us" link to ask for details and wait for a response if you have not already done so. It will most likely be awhile before you hear from them, other than a possible generic email notifying you that your email has been received. Keep an eye on your junk or spam folder if necessary. Do not attempt to contact Adobe repeatedly, as doing so only slows down Adobe's investigation.

Adobe Community Expert | If you can't fix it, hide it; if you can't hide it, delete it.

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