Request for Review – Account Blocked in Error

Forum|Forum|6 months ago
August 11, 2025
3 replies
174 views

Hello,

My Adobe Stock Contributor account was recently blocked for allegedly violating the Generative AI submission requirements. I believe this may be a mistake, as I take great care to follow all guidelines.

All of my files are:

Unique and valuable to the marketplace
Correctly titled, tagged, and labeled
Submitted with required releases where applicable

If any file is found non-compliant, I am happy to remove or correct it immediately. I kindly request that my account be reviewed in detail and reinstated if possible. I have emailed Contributor Relations several times but have not received a reply.

I would be grateful if a moderator or staff member could help escalate my case for a proper review.

Thank you for your time and understanding.

Email-[Moderator deleted private information. Please do not post private information like e-mails and phone numbers]

[Moderator cured the topics. Please do select only relevant topics.]

Troubleshooting

Jill_C

Community Expert

You must follow the appeals process. No one in this community can help to restore your account.

https://survey.adobe.com/jfe/form/SV_74fM1z4DvUPyPlk

Jill C., Forum Volunteer

Nancy OShea

Community Expert

Read these links:

Contact Stock Contributor Support: https://contributor.stock.adobe.com/contact
This matter is solely between you and Adobe Stock, not fellow Contributors in this user-to-user community.

Work on other projects. Submit content to other stock services.
Good luck.

Nancy O'Shea— Product User & Community Expert

Abambo

Community Expert

There is absolutly no chance that you will find help here. You got your answer from contributor support, which is in my reading quite clear and definite. BTW: It is enough that there is/are one or two asset(s) that are not conforming and that violate the rules to lock your entire account.

If your account has been suspended, there is nothing that this community of peers can do for you. You will need to contact Adobe contributor support via the link at “Contact us”. Adobe will answer via e-mail, so watch your spam folder. The answer may take some time, depending on the workload of contributor support and the complexity of the investigation. So be patient and do not spam the contributor support.

ABAMBO | Hard- and Software Engineer | Photographer

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