Skip to main content
Participant
October 15, 2025
Answered

Request to Return Scheduled Payoneer Payment to Adobe Stock

  • October 15, 2025
  • 3 replies
  • 128 views

Hi everyone,

My Adobe Stock payment is scheduled to go to my Payoneer account, but there’s a verification issue on Payoneer and I won’t be able to receive it. Currently, the payment status in my Adobe Stock account is showing as “pending for payment.”

Is it possible to have this payment returned to my Adobe Stock account instead? Has anyone dealt with this situation before? Any advice on how to get Adobe to cancel the payout and return the funds would be really helpful.

Thanks!

 

[Moderator moved the thread to the correct forum]

Correct answer Abambo

If the payment fails, your funds will be returned into your account. That is all well explained in the stock contributor's documentation. https://helpx.adobe.com/stock/contributor/help/getting-paid.html

3 replies

Abambo
Community Expert
AbamboCommunity ExpertCorrect answer
Community Expert
October 24, 2025

If the payment fails, your funds will be returned into your account. That is all well explained in the stock contributor's documentation. https://helpx.adobe.com/stock/contributor/help/getting-paid.html

ABAMBO | Hard- and Software Engineer | Photographer
Jill_C
Community Expert
Community Expert
October 15, 2025

If your PayPal account isn't able to receive the funds they will be returned to Adobe and will eventually show up in your Adobe account so that you can re-request a payout to a valid payment  account.

Jill C., Forum Volunteer
daniellei4510
Community Expert
Community Expert
October 15, 2025

I would contact Payoneer to ask about the verification issue. That seems more like a Payoneer issue than one Adobe can look into.

Adobe Community Expert | If you can't fix it, hide it; if you can't hide it, delete it.