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ypolišova
Participant
July 17, 2026
解決済み

Request to transfer my Adobe Stock Contributor account to my new Adobe ID

Hello,

I have only one Adobe Stock Contributor portfolio and I would like to continue using it.

I recently moved from Ukraine to Slovakia. In order to purchase a Creative Cloud subscription with my new country settings, I created a new Adobe ID using my primary email address.

Before doing so, I changed the email address on my previous Adobe ID to a temporary email address, so that I could use my primary email for the new Adobe ID.

Now, when I access Adobe Stock Contributor with my new Adobe ID, the account is marked as Inactive because the system detected multiple Contributor accounts.


I have already purchased a Creative Cloud Illustrator subscription on my new Adobe ID. I would like to keep my subscription on this account and continue using my existing Adobe Stock Contributor portfolio with the same Adobe ID.

 

I am not trying to have two Contributor accounts. I only want to continue using my existing portfolio.

Could you please transfer or relink my existing Adobe Stock Contributor account to my new Adobe ID and deactivate the duplicate inactive Contributor account?

Old Adobe ID: [PPI removed by moderator]

New Adobe ID: [PPI removed by moderator] 

Thank you for your help

    解決に役立った回答 jacquelingphoto2017

    Hi ​@ypolišova 

    I suggest you use the “contact us” on the inactive page notification to explain what you’ve explained to us and request what you really want.

    Best wishes
    Jacquelin

    返信数 2

    Nancy OShea
    Community Expert
    Community Expert
    July 17, 2026

    Adobe does not monitor this user-to-user forum. 

    Please don’t post sensitive data in a public web forum where it could be exploited by others.

     

    Stock doesn’t allow multiple accounts except by special exemption. You need to contact the Contributor Relations Team. 

    1. https://helpx.adobe.com/stock/contributor/get-started/manage-your-account/request-exception-multiple-contributor-accounts.html
    2. https://helpx.adobe.com/stock/contributor/get-started/manage-your-account/contact-contributor-support-team.html

    Hope that helps.

     

     

    Nancy O'Shea— Product User & Community Expert
    ypolišova
    ypolišova作成者
    Participant
    July 17, 2026

    Here is what I see

    jacquelingphoto2017
    Community Expert
    Community Expert
    July 18, 2026

    Hi ​@ypolišova 

    I suggest you use the “contact us” on the inactive page notification to explain what you’ve explained to us and request what you really want.

    Best wishes
    Jacquelin