It says the resolution is too small, even though it's an 8832x4992 pixel, 300dpi, 16.2MB picture. When I'm uploading the picture, it's saying this msg
[Moderator cured the topics. Please do select only relevant topics.]
Why not showing us the error message:
This is the message you are describeing, and that message appears, when the resolution is less than 4 mega pixels. 4 Mpx is very small. Higher resolutions pass, I've checked both now. (There are reports that some Adobe sites had issues yesterday, so that may be a possibility if you tried uploading yesterday).
The DPI value (in reality it is a PPI value 😉 ) is irrelevant, and the Mb value is only relevant for a higher than allowed value. 16 Mb is a lot, but it is still in the allowed range.
These are the file technical specs for pixel images (https://helpx.adobe.com/stock/contributor/help/photography-illustrations.html😞
Your specs are inside those requirements. My guess is that the picture you are trying to upload is a smaller version of what you intend to upload.
Already have an account? Login
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
AdChoices