Review time

Forum|Forum|3 years ago
May 2, 2023
3 replies
631 views

How long does the review usually take? I`ve uploaded more than month ago and its still in a review

Contributors

This topic has been closed for replies.

Correct answer Nancy OShea

On average, Photos & Vector Graphics are reviewed in order received, within 5 - 15 business days.
Illustrations & Generative AI could take 1 - 2 months due to an immense backlog of AI submissions.

AI submission guidelines.
https://helpx.adobe.com/stock/contributor/help/generative-ai-content.html

For faster turnarounds, submit fewer generative AI. Focus on quality instead of quantity. 😉

Abambo

Community Expert

One user now reported a 3-months waiting time.

ABAMBO | Hard- and Software Engineer | Photographer

Nancy OShea

Correct answer

Community Expert

On average, Photos & Vector Graphics are reviewed in order received, within 5 - 15 business days.
Illustrations & Generative AI could take 1 - 2 months due to an immense backlog of AI submissions.

AI submission guidelines.
https://helpx.adobe.com/stock/contributor/help/generative-ai-content.html

For faster turnarounds, submit fewer generative AI. Focus on quality instead of quantity. 😉

Nancy O'Shea— Product User & Community Expert

Jill_C

Community Expert

It appears that you're new here to the Community Forum. Take some time to peruse some of the other recent posts, and you'll see that this is a frequent topic of conversation here. Due to the huge influx of Generative AI assets, many of them from contributors uploading hundreds, or even thousands at a time, the reviewing queue has grown to 1-2 months for Illustrations, including Generative AI. Review time for photographs remains a more reasonable 4-10 days.

Jill C., Forum Volunteer

GPopa

Participant

You may be correct for editorials and videos. I have creative photographs sitting for review for over a month. I sent a couple of messages to Adobe, but no answer. All this started about three months ago, before that the review time was reasonable. For some reason, my editorial photographs and videos were reviewed in a few days, but not the creative photographs.

Jill_C

Community Expert

Illustrative Editorial assets go through a different queue, and seem to get reviewed almost immediately. You are unlikely to get a response to a query on review time, because they simply can't predict when it will occur. It depends on number of moderators working at any one time, how the queues are divided up, and how many assets have been submitted. There is a category for "moderation time" on the "contact us" link on your dashboard page which says:
"

Assets are reviewed in the order they are received, and the wait time can vary depending on the volume of assets in the queue. It can occur that the queue is experiencing a significant backlog, resulting in a longer wait time than usual. Rest assured, you will receive a notification once your assets have been moderated. We sincerely appreciate your patience during this time.

Review process

I have reviewed the contributor help documentation above and I still need to contact you

Jill C., Forum Volunteer

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