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RelaxingUniverse
Participant
June 3, 2023
Answered

Review time on uploaded pictures

So it says it's supposed to take a few days to review uploaded pictures. Some of mine have been waiting for 29 days. What is going on?

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    Jill_C
    Jill_CCorrect answer
    Community Expert
    June 3, 2023

    Welcome to the Community Forum - looks like you're new here. While you're here, spend some time perusing other recents posts, and you'll learn that this is a frequent topic of discussion here. If you have uploaded Generative AI assets, you can expect to wait 1-2 months, over perhaps even a bit longer. Due to the huge influx of submissions from Contributors, some of whom have uploaded hundreds at a time, the backlog has grown considerably. There's nothing you can do to hasten the process other than be patient.

    Jill C., Forum Volunteer
    View reply

    9 replies

    Abambo
    Community Expert
    AbamboCommunity Expert
    Community Expert
    June 4, 2023

    Relax. For the illustrations section, this is currently OK. Due to the massive influx of generative AI pictures, there is a huge backlog. You need to wait your turn.

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    ABAMBO | Hard- and Software Engineer | Photographer
    Nancy OShea
    Community Expert
    Nancy OSheaCommunity Expert
    Community Expert
    June 3, 2023

    Did you read the submission guidelines & follow them to the letter?


    ==========
    Generative AI:
    https://helpx.adobe.com/stock/contributor/help/generative-ai-content.html
    ===========
    Model/Property Releases:
    https://helpx.adobe.com/stock/contributor/help/model-release.html
    https://helpx.adobe.com/stock/contributor/help/property-release.html

     

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    Nancy O'Shea— Product User & Community Expert
    RelaxingUniverseAuthor
    Participant
    June 4, 2023

    Thanks you all.

     

    Yes I have followed every guideline to upload AI illustrations. Two of them have been accepted but they were even newer submissions than some other ones. But I hear you guys, I will be patient. Maybe change the "few days" message, because it is confusing.

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      Abambo
      Community Expert
      AbamboCommunity Expert
      Community Expert
      June 4, 2023

      Generally assets are moderated on a first in first out basis. But there may be assets that will need a second opinion where assets are moderated out of order. We are not Adobe, so your suggestion does not reach the correct place. However, a few days may be 3 days or 30 days. It's relative... The final aim is probably to get all assets moderated in a week time. My longest waiting time currently was 6 days. But I do not submit illustrations and especially, I don't submit generative AI.

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      ABAMBO | Hard- and Software Engineer | Photographer
      Nancy OShea
      Community Expert
      Nancy OSheaCommunity Expert
      Community Expert
      June 3, 2023

      Wait times vary depending on how many assets are ahead of yours in the wait queue. 

      On average, 5-15 business days for photos & vector graphics.  1-3 months for Generative AI/Illustrations.  It's the new normal.  Everyone's in the same boat.  Work on other projects while you wait for review.

       

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      Nancy O'Shea— Product User & Community Expert
      kglad
      Community Expert
      kgladCommunity Expert
      Community Expert
      June 3, 2023

      in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

       

      p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.

       

      <moved from using the community>

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      Jill_C
      Community Expert
      Jill_CCommunity ExpertCorrect answer
      Community Expert
      June 3, 2023

      Welcome to the Community Forum - looks like you're new here. While you're here, spend some time perusing other recents posts, and you'll learn that this is a frequent topic of discussion here. If you have uploaded Generative AI assets, you can expect to wait 1-2 months, over perhaps even a bit longer. Due to the huge influx of submissions from Contributors, some of whom have uploaded hundreds at a time, the backlog has grown considerably. There's nothing you can do to hasten the process other than be patient.

      Translate
      Jill C., Forum Volunteer
      John T Smith
      Community Expert
      John T SmithCommunity Expert
      Community Expert
      June 3, 2023

      You need to ask program questions in the forum for the program you are using
      To ask in the forum for your program please start at https://community.adobe.com/
      Moving from Using the Community (which is about the forums) to the Stock forum

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