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Shahid4420
Known Participant
August 27, 2024
Question

Seeking Advice on Unusual Payment for Single Download

  • August 27, 2024
  • 3 replies
  • 457 views

Dear Fellow Contributors,

I hope you're all doing well. I recently encountered an issue that I wanted to share with the community, particularly to gather insights from those with more experience.

Typically, for an extended license on demand or subscription, the maximum payout for a single download is $26.40, with some variations down to $21.12. However, I noticed that I received a payment of $29.70 for a single download today, which is higher than the usual rate.

This discrepancy has left me a bit concerned, and I'm curious if any of you have experienced something similar. Have there been any recent changes to the payment structure that I might have missed? Or could this be a one-off error?

I would greatly appreciate any advice or experiences you can share regarding this matter.

Thank you in advance for your help!

Best regards,
Md Shahidul Islam

This topic has been closed for replies.

3 replies

Jill_C
Community Expert
Community Expert
August 27, 2024

Was that a Custom sale? I assume so, since, as you noted, the amount is not the typical Extended License royalty. 

Jill C., Forum Volunteer
Shahid4420
Known Participant
September 24, 2024

custom

RALPH_L
Community Expert
Community Expert
August 27, 2024

I see no reason for concern.

Shahid4420
Known Participant
August 27, 2024

Thank you.

daniellei4510
Community Expert
Community Expert
August 27, 2024

I wouldn't be too concerned. The amount you make depends on the type of subscription a buyer has purchased. If you woke up tomorrow and found a few similar additional purchases, then yeah...it might be worthwile to be concerned. 

Adobe Community Expert | If you can't fix it, hide it; if you can't hide it, delete it.
Shahid4420
Known Participant
August 27, 2024

Thank you for your prompt and reassuring response.