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Participant
June 25, 2025
Question

Serious Ongoing Issue: Video Uploads Stuck or Failing on Adobe Stock, Images Upload Fine

  • June 25, 2025
  • 4 replies
  • 513 views

Hi,
For the past two days, I’ve been completely unable to upload any video files to Adobe Stock, while image uploads work with no problem. Here’s a summary of the issue:

Any video file I try to upload (using the same workflow as always) just gets stuck at “Uploading” and never completes, or eventually fails with an error after about 10 minutes.

Yesterday, after a long wait, some videos suddenly appeared all at once, but today every upload attempt just ends in an error.

I’ve tried changing the file names, using different browsers (Chrome, Safari, Brave), —none of these made any difference.

This is not a connection issue—my internet is stable, and images upload instantly.

There are no clear error details except that every video upload fails after a long delay.

Is anyone else experiencing this?
I don’t see any recent reports in the forums, which seems strange for such a major problem.
This is seriously impacting my work and wasting a lot of time.

Can Adobe please urgently investigate if there’s a server-side problem affecting video uploads?

 

[Moderator moved the thread to the correct forum]

4 replies

ZALEZPHOTO
Inspiring
February 25, 2026

Using a VPN or anti virus app will create such problems. You could have good upload speed, but if the connection is not stable it will abort your upload. I had this issue with Xfinity last year that lasted for more than a month. Try using a cable connecting directly to your modem/router and rule that out.

Good luck! 

ZALEZPHOTO
Андрей24117662ts5m
Participant
February 25, 2026

С нового года не могу нормально видео загружать, скорость загрузки меньше 1Мб/с.

Nancy OShea
Community Expert
Community Expert
February 25, 2026

You need a decently fast and stable internet connection to upload videos. 

 

Nancy O'Shea— Product User & Community Expert
Abambo
Community Expert
Community Expert
June 28, 2025
quote


I don’t see any recent reports in the forums, which seems strange for such a major problem.


By @Hiroko98BC

So this may be highly local. 

 

You still could change the network (home, work, cell) for testing purposes. It still may be a network issue on your side. Videos are more exposed to communication issues than pictures as transfers take longer.  So size may matter here.

 

ABAMBO | Hard- and Software Engineer | Photographer
Instrumental
Inspiring
June 25, 2025
quoteI’ve been completely unable to upload any video files to Adobe Stock, while image uploads work with no problem.
quote

Is anyone else experiencing this?


By @Hiroko98BC

 

Yes, that's true. I can confirm. I have the same issue: couldn't upload a video today, while image upload works fast and fine.

Participant
June 25, 2025

I have the same issue: couldn't upload a video today, while image upload works fast and fine.