Skip to main content
Participant
Jun 25, 2025 8:28 AM UTC
Question

Serious Ongoing Issue: Video Uploads Stuck or Failing on Adobe Stock, Images Upload Fine

Hi,
For the past two days, I’ve been completely unable to upload any video files to Adobe Stock, while image uploads work with no problem. Here’s a summary of the issue:

Any video file I try to upload (using the same workflow as always) just gets stuck at “Uploading” and never completes, or eventually fails with an error after about 10 minutes.

Yesterday, after a long wait, some videos suddenly appeared all at once, but today every upload attempt just ends in an error.

I’ve tried changing the file names, using different browsers (Chrome, Safari, Brave), —none of these made any difference.

This is not a connection issue—my internet is stable, and images upload instantly.

There are no clear error details except that every video upload fails after a long delay.

Is anyone else experiencing this?
I don’t see any recent reports in the forums, which seems strange for such a major problem.
This is seriously impacting my work and wasting a lot of time.

Can Adobe please urgently investigate if there’s a server-side problem affecting video uploads?

 

[Moderator moved the thread to the correct forum]

6 replies

ZALEZPHOTO
Legend
Feb 25, 2026 11:12 PM UTC

Using a VPN or anti virus app will create such problems. You could have good upload speed, but if the connection is not stable it will abort your upload. I had this issue with Xfinity last year that lasted for more than a month. Try using a cable connecting directly to your modem/router and rule that out.

Good luck! 

Translate
ZALEZPHOTO
Андрей24117662ts5m
Participant
Feb 25, 2026 11:04 AM UTC

С нового года не могу нормально видео загружать, скорость загрузки меньше 1Мб/с.

Translate
Nancy OShea
Community Expert
Community Expert
Feb 25, 2026 9:26 PM UTC

You need a decently fast and stable internet connection to upload videos. 

 

Translate
Nancy O'Shea— Product User & Community Expert
Abambo
Community Expert
Community Expert
Jun 28, 2025 6:07 AM UTC
quote


I don’t see any recent reports in the forums, which seems strange for such a major problem.


By @Hiroko98BC

So this may be highly local. 

 

You still could change the network (home, work, cell) for testing purposes. It still may be a network issue on your side. Videos are more exposed to communication issues than pictures as transfers take longer.  So size may matter here.

 

Translate
ABAMBO | Hard- and Software Engineer | Photographer
Instrumental
Inspiring
Jun 25, 2025 12:36 PM UTC
quoteI’ve been completely unable to upload any video files to Adobe Stock, while image uploads work with no problem.
quote

Is anyone else experiencing this?


By @Hiroko98BC

 

Yes, that's true. I can confirm. I have the same issue: couldn't upload a video today, while image upload works fast and fine.

Translate
Participant
Jun 25, 2025 12:58 PM UTC

I have the same issue: couldn't upload a video today, while image upload works fast and fine.

Translate