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Participant
September 22, 2022
Answered

Signed in but can't view dashboard or any menu pages

I'm signed into my Adobe Stock Contributor, but my navigation menu isn't showing up. If I change the url to /dashboard or /uploads, it takes me to the login screen. If I log in again, it just does the same thing.

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Abambo
AbamboCorrect answer
Community Expert
September 22, 2022

It looks like you are not signed in, even when showing the earnings.

 

Effectively, using a different browser or computer/tablet/phone for testing could be helpful.

 

You could also try to open a private/incognito window.

 

 

ABAMBO | Hard- and Software Engineer | Photographer

5 replies

Abambo
Community Expert
AbamboCommunity ExpertCorrect answer
Community Expert
September 22, 2022

It looks like you are not signed in, even when showing the earnings.

 

Effectively, using a different browser or computer/tablet/phone for testing could be helpful.

 

You could also try to open a private/incognito window.

 

 

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ABAMBO | Hard- and Software Engineer | Photographer
Participant
September 4, 2023

Please, be reasonable! 

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Jill_C
Community Expert
Community Expert
September 4, 2023

How is that suggestion unreasonable? It appears to be some browser-related glitch,,,,

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Jill C., Forum Volunteer
George_F
Community Expert
Community Expert
September 22, 2022

Do you have the ability to try a different browser?  A bit of information about your computer/OS/current browser would be helpful. 

 

Have you tried clearing the cookies or your browser yet?  That's my default when I'm having login issues or page display issues.

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