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Participant
January 27, 2022
Question

Since Adobe acquired Fotolia I can't login

  • January 27, 2022
  • 2 replies
  • 203 views

Hello,

I have a Fotolia account I keep getting sales on (keep getting notification emails) and since Adobe acquired Fotolia I haven't been able to log in...

I have tried contacting support they are totally useless and actually more on the dismissive side; problem is this I am owed money and Adobe keeps making money from my photos.

 

I would like to get my account back now.

 

Attached is an example of the stuff I keep getting.

This topic has been closed for replies.

2 replies

Abambo
Community Expert
Community Expert
January 28, 2022

Go to https://fotolia.com, scroll down and use the contact form there. You need to synchronize your Fotolia account with your Adobe ID. The Fotolia support is the correct place. If you contacted standard Adobe customer care, they can't help because they are customer care and are trained to solve problems for paying customers, not contributors.

ABAMBO | Hard- and Software Engineer | Photographer
Jill_C
Community Expert
Community Expert
January 27, 2022

Have you sent your request to contributer-support@17309390 ?

Jill C., Forum Volunteer