Participating Frequently

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Since your account has appeared in the context of highly irregular sales activities, the account wil

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I have a problem with my account
. how can i open it

This is the letter adobe sent me.

then i received an email like this ~

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AbamboCorrect answer

Community Expert

No, @daniellei4510 and all other participants here are not Adobe. But your message is confusing.

ABAMBO | Hard- and Software Engineer | Photographer

RALPH_L

Community Expert

"Resolved" means that the review is completed.

That does not mean in your favor. All you can do is wait.

No other action is possible.

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J

jimnee32748738ofxiAuthor

Participating Frequently

I received 2 emails today, and I don't really understand. I have an amount of money in the payment order. Can I get it?

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Abambo

Community Expert

I received 2 emails today, and I don't really understand. I have an amount of money in the payment order. Can I get it?

By @jimnee32748738ofxi

No, not as long as the account is blocked.

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ABAMBO | Hard- and Software Engineer | Photographer

Jill_C

Community Expert

Did you contact Adobe via the "contact us" link? I believe that's when a case number is assigned.

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Jill C., Forum Volunteer

J

jimnee32748738ofxiAuthor

Participating Frequently

I have sent the link. and received such an email. They said the dynamic sales account was very unusual

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daniellei4510

Community Expert

If I'm reading this correctly, it sounds like two different people are being addressed. Confusing.

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Adobe Community Expert | I have miles to go before I sleep, but I'm all done on this end.

J

jimnee32748738ofxiAuthor

Participating Frequently

Is this the final conclusion of Adobe? Thanks

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Abambo

Correct answer

Community Expert

No, @daniellei4510 and all other participants here are not Adobe. But your message is confusing.

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ABAMBO | Hard- and Software Engineer | Photographer

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