Skip to main content
J
jimnee32748738ofxi
Participating Frequently
October 6, 2023
Answered

Since your account has appeared in the context of highly irregular sales activities, the account wil

  • October 6, 2023
  • 3 replies
  • 1072 views

I have a problem with my account
. how can i open it

This is the letter adobe sent me.

then i received an email like this ~

 

    This topic has been closed for replies.
    Correct answer Abambo

    No, @daniellei4510 and all other participants here are not Adobe. But your message is confusing.

    3 replies

    RALPH_L
    Community Expert
    RALPH_LCommunity Expert
    Community Expert
    October 6, 2023

    "Resolved" means that the review is completed.

    That does not mean in your favor. All you can do is wait.

    No other action is possible.

    J
    jimnee32748738ofxiAuthor
    Participating Frequently
    October 6, 2023

    I received 2 emails today, and I don't really understand. I have an amount of money in the payment order. Can I get it?

    Abambo
    Community Expert
    AbamboCommunity Expert
    Community Expert
    October 6, 2023
    quote

    I received 2 emails today, and I don't really understand. I have an amount of money in the payment order. Can I get it?


    By @jimnee32748738ofxi


    No, not as long as the account is blocked.

    ABAMBO | Hard- and Software Engineer | Photographer
    Jill_C
    Community Expert
    Jill_CCommunity Expert
    Community Expert
    October 6, 2023

    Did you contact Adobe via the "contact us" link? I believe that's when a case number is assigned.

    Jill C., Forum Volunteer
    J
    jimnee32748738ofxiAuthor
    Participating Frequently
    October 6, 2023

    I have sent the link. and received such an email. They said the dynamic sales account was very unusual

    daniellei4510
    Community Expert
    daniellei4510Community Expert
    Community Expert
    October 6, 2023

    If I'm reading this correctly, it sounds like two different people are being addressed. Confusing.

    Adobe Community Expert | If you can't fix it, hide it; if you can't hide it, delete it.
    J
    jimnee32748738ofxiAuthor
    Participating Frequently
    October 6, 2023

    Is this the final conclusion of Adobe? Thanks

    Abambo
    Community Expert
    AbamboCommunity ExpertCorrect answer
    Community Expert
    October 6, 2023

    No, @daniellei4510 and all other participants here are not Adobe. But your message is confusing.

    ABAMBO | Hard- and Software Engineer | Photographer
    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices