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booker5m
Participant
June 18, 2020
Question

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  • June 18, 2020
  • 1 reply
  • 195 views

When I sold a photo Adobe use to email about amount and which photo was sold. I am no longer recieving these notices . How can I start getting the notice again?

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1 reply

jacquelingphoto2017
Community Expert
jacquelingphoto2017Community Expert
Community Expert
October 20, 2020

Hi BookerSmu,

Sorry for taking so long to respond. Adobe no longer sends out notice for each individual photos sold. You are now notifies the following day of the total sales amount. To see the photo that got sold from your contributor page you will need to go to insight and narrow down your search to the date(s) you wish to know which file(s) got old.

 

If you need further help to do this, please update this thread.

 

Best wishes

JG

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