Some images are 17 days in review, is it a bug?

Forum|Forum|3 years ago
February 17, 2023
8 replies
564 views

Hello, Adobe! Some of my images are 17 days on review, others 10+ days, is it a bug? Other user's images are approved in about 4 days now (as i know), but mine looks buggy frozen (not approved or rejected, just in "in review" section), can you check if it is ok? Thank You!

Troubleshooting

This topic is closed to new replies. Start a new post to keep the conversation going.

Abambo

Community Expert

No. We can't check, as this is a user to user forum.

However, did Adobe accept/reject some of your assets? Are they generative AI? That queue has a serious backlog it seems.

If you want to try to contact Contributor support: https://helpx.adobe.com/stock/contributor/help/Need-Help-Contact-Us.html

ABAMBO | Hard- and Software Engineer | Photographer

A

Aleksandr_STAuthor

Participant

I mean Adobe Employees also reading this topics and maybe can help. Seen previously solved troubles here by Adobe Stock team members.

Added a ticket to contact center, thank you.

Yes, generated by AI, previous approval rate 92+ for first images and 99% for all later ones. Property released pictures are also was approved ok. I mean i sure there is not quality or keywording or release problem but seems like bug in uploader.

Also, some (few pcs) images that were uploaded later, was approved in normal 4 day period, but previous are still in queue.

Abambo

Community Expert

The fastest way to get this solved, if it is a stuck, is by contacting support.

ABAMBO | Hard- and Software Engineer | Photographer

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.