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Participant
August 7, 2024
Answered

Some of your changes could not be saved.

  • August 7, 2024
  • 2 replies
  • 216 views

Hello everyone! I have this error on my upload page and there is nothing I can do! 

There are no "red" to correct. 

Plus, now I do not see the thumbnails of my videos (normally I do)

The only thing I have changed since last successful uplaod is my physical location (another EU country). Not sure if this is the problem.

Please, help!

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Correct answer Алексей285310579ewm

OK. After some thought I have solved the problem. Looks like Adobe Stock does not accept 4k 120fps videos... Converted them to 60fps and they were good to go! Thanks everyone!

2 replies

Алексей285310579ewmAuthorCorrect answer
Participant
August 7, 2024

OK. After some thought I have solved the problem. Looks like Adobe Stock does not accept 4k 120fps videos... Converted them to 60fps and they were good to go! Thanks everyone!

Jill_C
Community Expert
Community Expert
August 7, 2024

Try using a different browser; if that fails, try accessing your account from a different location with perhaps a stronger wifi signal.

Jill C., Forum Volunteer