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Participant
August 7, 2024
Answered

Some of your changes could not be saved.

  • August 7, 2024
  • 2 replies
  • 211 views

Hello everyone! I have this error on my upload page and there is nothing I can do! 

There are no "red" to correct. 

Plus, now I do not see the thumbnails of my videos (normally I do)

The only thing I have changed since last successful uplaod is my physical location (another EU country). Not sure if this is the problem.

Please, help!

This topic has been closed for replies.
Correct answer Алексей285310579ewm

OK. After some thought I have solved the problem. Looks like Adobe Stock does not accept 4k 120fps videos... Converted them to 60fps and they were good to go! Thanks everyone!

2 replies

Алексей285310579ewmAuthorCorrect answer
Participant
August 7, 2024

OK. After some thought I have solved the problem. Looks like Adobe Stock does not accept 4k 120fps videos... Converted them to 60fps and they were good to go! Thanks everyone!

Jill_C
Community Expert
Community Expert
August 7, 2024

Try using a different browser; if that fails, try accessing your account from a different location with perhaps a stronger wifi signal.

Jill C., Forum Volunteer