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daniellei4510
Community Expert
Community Expert
August 22, 2025
Question

Something strange is going on...

  • August 22, 2025
  • 2 replies
  • 141 views

I was doing searches within my own portfolio to make sure I wasn't submitting a duplicate asset and, despite using keywords I often use (woman, fashion), I kept being told nothing could be found and to "try your search outside of portfolios."

 

So I got more specific and entered the exact title of one of my assets (second one from the left at the bottom with the pink and blue makeup). It showed up, but I also got the notice that nothing could be found and to "try searching outside of portfolios," as per the example below. 

 

I've been seeing posts of people with drastic drops in sales, and from others having issues finding their own images in the database. Is something broken?

 

2 replies

Nancy OShea
Community Expert
Community Expert
August 23, 2025

Possibly related:

3 Minor Issues | 2 Maintenances in progress | 1 Minor Issue closed | 1 Potential Issue closed...

https://status.adobe.com/

 

Nancy O'Shea— Product User & Community Expert
daniellei4510
Community Expert
Community Expert
August 23, 2025

I think it's just me. Still broken in Chrome on my desktop, works in on my laptop. Probably time to clear cache and all that fun stuff.

Adobe Community Expert | If you can't fix it, hide it; if you can't hide it, delete it.
daniellei4510
Community Expert
Community Expert
August 22, 2025

Follow up: Issue noted above was with Chrome. No problems with Safari.

Adobe Community Expert | If you can't fix it, hide it; if you can't hide it, delete it.