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Maria Galushkina
Inspiring
January 3, 2020
Question

statistics chart doesn't work

  • January 3, 2020
  • 5 replies
  • 1190 views

New sale doesn't shown on the chart, grath also doesn't move.

This topic has been closed for replies.

5 replies

jacquelingphoto2017
Community Expert
Community Expert
January 7, 2020

Hi everyone,

Happy New Year to you all.

 

What you are experiencing is actually a bug that Adobe's engineers are aware of and are currently working to resolve. There is not a timeline for when this will be resolved, however. Adobe apologizes for any inconvenience caused.

 

Best wishes

JG

 

Maria Galushkina
Inspiring
January 7, 2020

Thanks for the info, jacquelingphoto2017. Glad the team has addressed the matter.

jacquelingphoto2017
Community Expert
Community Expert
January 7, 2020

Hi GMMaria,

You are welcome

 

davidre
Inspiring
January 6, 2020

Something similar happened last year when the week contained the first day of the new year. Perhaps this logic was written by the same developer who got "from" and "to" backwards for selecting the range of dates in the graph.

Participating Frequently
January 7, 2020

But, for my part,  I note that the problem begin on december 26th. It is not the last week of 2019.

Participating Frequently
January 6, 2020

Same for me. No stats after december 26th.

Maria Galushkina
Inspiring
January 6, 2020

mine last showed on Dec27th. yet might be just a time difference

Artellia
Participant
January 6, 2020

Same for me! Chart stopped displaying sales starting from December 30th 2019.

Maria Galushkina
Inspiring
January 6, 2020

Yep. But it has to stop at the Abambo's... I guess he has no sales yet. )))

Just joking. 

Abambo
Community Expert
Community Expert
January 3, 2020

It works for me... and I do not understand the problem.

ABAMBO | Hard- and Software Engineer | Photographer
Maria Galushkina
Inspiring
January 3, 2020

 

it is about "12-Week Trend" stats performance, but never mind ... it is not the most important feature. (((( ...glad that it works for you.