Stock Contributor Bonus Program issue

hi,

i have a problem with the subscription code i got from the contributor bonus program.

i am a member since the start and have gotten this bonus code for at least 5 years in a row.

now when i put in the code to renew my subscription, following the instructions on the website i linked too below, i get the message that i have "reached the limit" for such bonus codes.

https://helpx.adobe.com/stock/contributor/help/how-to-redeem-creative-cloud-bonus-code.html

this worked fine the last years but with the code i got in 2024 i get an error message that i reached the limits for such codes.

does that mean this "bonus" i got is not valid?

that i get from now on a subscription bonus code from adobe that is useless?

why then giving it to people at all that have reached the limit?

i can´t be the only one who got this bonus subscription code 5 times?!

i asked the adobe stock support about this and also the general adobe support.

both are pretty much useless, the solution they gave me did not work.
the persons in the chat seem to be more clueless than i am.

i asked about this in july 2024 (ADB-35438922-S3T4) already and the support told me to wait until my current subscription runs out in november and try then again. of course my subscription did run out now and it still does not work. so i can not use photoshop and lightroom anymore.

my current support ticket (ADB-37352569-T5N2) regarding this problem is open since november 22 and nothing happend.

there is only one day left for the adobe black friday deals and i really would like to know if my bonus code is really useless or not.

tia....