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AEG292012
AEG292012
Participating Frequently
January 24, 2024
Answered

stuck at "are you human?" to upload stock images

hi, I went to upload some images to stock for the first time and I'm stuck at "are you human?" I pressed the button and nothing happening.  Where do I go from here?

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daniellei4510
daniellei4510Correct answer
Community Expert
July 17, 2024

This is no longer correct. The capcha seems to appear at random whenever it's in the mood, whether I upload 1 asset or half a dozen. It seems it would be much more effective if it appeared when someone attempted to submit 50 or more.

Adobe Community Expert | I have miles to go before I sleep, but I'm all done on this end.
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10 replies

KimbleCraft
Participant
June 19, 2024

Hi, I was Running into this issue as well. I am on Google Chrome and was able to change the scale of the desktop view from 100% to 50% and that worked for me.

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    Nathan37243409m47r
    Participant
    May 7, 2024

    Was doing this for me for uploading my first photo too. Upon reading other people having issues, I moved the web page to a larger monitor, refreshed, and the captcha screen appeared for me to select.

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      ronitg41538273
      Participant
      June 2, 2024

      Dear All.
      I have tried doing this multiple times across browsers, across devices, even cleared cache memory but the issue remains. It asks me to select the cat images and despite selecting the correct ones multiple times is states the selection is incomplete or wrong. Please try again. I could successfully upload almost 19 images and suddenly this issue has started coming up now. Please help.

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      ronitg41538273
      Participant
      June 2, 2024

      Also attaching screenshot for reference.

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      Abambo
      Community Expert
      AbamboCommunity Expert
      Community Expert
      January 25, 2024

      Your add blocker is probably blocking the images, if not, then your firewall is doing that. A VPN should work transparently. You can still have problems, but they are not related to this.

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      ABAMBO | Hard- and Software Engineer | Photographer
        Nancy OShea
        Community Expert
        Nancy OSheaCommunity Expert
        Community Expert
        January 24, 2024

        Use a modern desktop browser that does NOT have script blockers or VPN enabled. 

         

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        Nancy O'Shea— Product User & Community Expert
        daniellei4510
        Community Expert
        daniellei4510Community Expert
        Community Expert
        January 24, 2024

        Most people have been seeing images of dogs and cats and they have to click on all the cats to be verfied. Have your tried a different browser? To the best of our knowledge, this is something you'll only need to do once if you manage to get it to work, or at least each time you log into from a different IP number.

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        Adobe Community Expert | I have miles to go before I sleep, but I'm all done on this end.
        daniellei4510
        Community Expert
        daniellei4510Community ExpertCorrect answer
        Community Expert
        July 17, 2024

        This is no longer correct. The capcha seems to appear at random whenever it's in the mood, whether I upload 1 asset or half a dozen. It seems it would be much more effective if it appeared when someone attempted to submit 50 or more.

        Translate
        Adobe Community Expert | I have miles to go before I sleep, but I'm all done on this end.
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