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Participant
July 10, 2026
Question

Subject: Missing Download History and Assets

I noticed that several of my assets that previously had downloads/sales are no longer showing correctly in my Contributor account.

In the Sales/Earnings section, some previously downloaded assets are missing, and when I click on them, I get a "Page Not Found" error.

1 reply

Nancy OShea
Community Expert
Community Expert
July 10, 2026

In which country do you reside? You might be in a geographically blocked region that requires 2nd vetting.

 

Try changing the country code in your browser’s address bar to an unblocked region like Canada (ca), France (fr) or United Kingdom (uk). 

 

Hope that helps.

 

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Nancy O'Shea— Product User & Community Expert