Subject: Request for information regarding account deactivation, My case number is 00435763
Hello Team and fellow contributors,
I would like to ask for help and clarification regarding my Adobe Stock contributor account, which was suddenly deactivated (screenshot attached). I have always complied with Adobe Stock’s policies, and all the works I uploaded are my own original creations.
Up until now, I still receive email notifications showing that my content continues to be downloaded and is generating earnings. However, I cannot access my contributor account to check my detailed earnings or manage my portfolio.
In addition, when I try to re-upload my works, the system detects that these files already exist on Adobe Stock because they were previously uploaded through my deactivated account.
I kindly request clarification on the reason for this deactivation and a solution on how I can regain access to my account. I sincerely hope to receive a response, guidance, or resolution so that I can continue contributing to Adobe Stock.
Thank you very much for your attention and support.
AdChoices