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Emon34234559xz6m
Participating Frequently
February 8, 2025
Answered

Subject: Urgent: File Upload Issue on Adobe Stock Contributor Account

  • February 8, 2025
  • 2 replies
  • 876 views

Dear Adobe Stock Support Team,

I am facing a serious issue while trying to upload files to my Adobe Stock contributor account. Whenever I attempt to upload a file, it remains stuck at "Upload Remaining" and never completes. Despite trying different files and browsers, the issue persists.

Since I depend on Adobe Stock for my work, this issue is causing a lot of trouble. I would really appreciate your prompt assistance in resolving this problem.

Here are my account details:
[Moderator deleted private information. Please do not post private information like e-mails and phone numbers]

I have also attached a screenshot of the issue for your reference.

Looking forward to your quick response and solution.

Best regards,
Emon Hosen

Correct answer Jill_C

You are not addressing Adobe directly here in this forum, and will receive no response from an Adobe team member. This is a community of fellow contributors. When I've heard of this upload problem previously, the Contributor often finds that when they check back later the file has been successfully uploaded. If the problem doesn't resolve itself, send a request directly to Adobe Stock Contributor support using the Contact Us link in your Dashboard page.

2 replies

photorebelle
photorebelle
Inspiring
February 8, 2025

I don't have the answer to your question, but it would be better not to leave personal information on the forum. 

    Jill_C
    Community Expert
    Jill_CCommunity ExpertCorrect answer
    Community Expert
    February 8, 2025

    You are not addressing Adobe directly here in this forum, and will receive no response from an Adobe team member. This is a community of fellow contributors. When I've heard of this upload problem previously, the Contributor often finds that when they check back later the file has been successfully uploaded. If the problem doesn't resolve itself, send a request directly to Adobe Stock Contributor support using the Contact Us link in your Dashboard page.

    Jill C., Forum Volunteer
    Abambo
    Community Expert
    AbamboCommunity Expert
    Community Expert
    February 10, 2025

    Clearing the cache and thge cookies, disabling extensions etc could be helpful. Eventually successfully trying with a different browser could also hinting a browser issue. Checking the firewall or Internet issues may also cause issues. 

     

    BTW: you did not yet activate your Windows system. 

    ABAMBO | Hard- and Software Engineer | Photographer
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