Participating Frequently

Question

submission review time 3 months?

Forum|Forum|1 year ago
July 3, 2024
3 replies
2510 views

Hi,

for months now my review time of photos keeps increasing, to date I have many images in the queue for 2 months, a few even three months, that has never happend, usually the review time was 2-3 days.

videos do still get accepted within a day.

I am a few years now around with 6k pictures (no AI) but this has never happend.

I know that review times are longer now, but 3 months??? it seems no new photo upload of me gets accepted lately but just hangs in the queue....

This topic has been closed for replies.

M

moofushiAuthor

Participating Frequently

still no improvement yet, I have assets in the queue submitted 3 and even 4 months ago.

no support from Adobe about this, no help in sight, I am a little bit gutted......

Abambo

Community Expert

There have been in the past reports about assets stuck in the moderation queue, and not getting forwarded to the moderators. That was easy to detect in the past. Also, the date shown is not the submission date, but the upload date. those may be very different. What counts however are the submission dates.

If you have solid 3 monts in the waiting queue, I suggest that you contact Adobe contributor support. Don't contact support for anything just having turned to 3 months, as a bug in the system rounds up instead of down.

All thes issues were not relevant in the days where moderation was don in a week time.

Good luck and let us know how it works out.

ABAMBO | Hard- and Software Engineer | Photographer

M

moofushiAuthor

Participating Frequently

for more than 80% of my files the day I upload the day I send them for review as well, the rest goes next day into submission.

and yet after opening this thread not a single file was approved despite me sending files every day for moderation. it seems the queue is getting bigger and bigger and if the issues are not resolved we will end up with 6 months review time, happy days.

I better start producing photos for the next football worldcup in 2026

Abambo

Community Expert

Well, that's 2 days ago. Let us know, when you start to see a moderated asset again. There are reports of slowed down moderation pace, but we do nit really know what the reason is. However, there were recently openings for submitting generative AI in vector and video assets. It may also be that for some reason the moderation team shrinked a bit. We know the effect on the traffic. the traffic goes down or up by a small amount, and that has a huge effect on the traffic jams. 🤔 🤔

ABAMBO | Hard- and Software Engineer | Photographer

Jill_C

Community Expert

Review times have definitely increased recently. The "2 month" and "3 month" estimate shown on your contributor page is rounded up, so anything >2 months is probably reported as 3 months. I have had some images that languish at the back of the queue for months while many newer ones get approved quickly. Since there's nothing we can do to hasten the process, I suggest being patient - all will get reviewed eventually.

Jill C., Forum Volunteer

M

moofushiAuthor

Participating Frequently

I understand this, but the queue is getting bigger and bigger and some things e.g. produced for the Paris Olympics are still in the queue and getting useless as the Olympics will be held and the files will be still under review.

I usually sell most of my photos immediately after getting them online, so it is a matter of earning decrease as well. Also photos produced with a sommer concept will be useless soon as this summer is coming to an end and with these review times my summer pictures will be online for autumnetc. and so on.....

I would wish that established contributers with stables sales would be higher up the queue rather this mass produced AI stuff which obviously is the cause the the review times getting longer and longer

P

Pedro Simeão

Participant

I totally agree with your comment. I've been a contributor for less time than you, but I also make sales every day, and this excessive delay is causing quite a loss. There are several photos of Paris and related to summer that have been waiting in the queue for 2 or 3 months, as well as some more recent ones that I have already lost hope of being approved in time to be useful, although they are getting good sales on sites with a faster approval process.

I was used to having my photos reviewed in a few days, but now it has become normal to wait for months and lose many sales. The only exception is the few editorial photos I send, which are reviewed in 1 or 2 days. I don't see any justification for such a big difference in the approval time between these photos.

Like you, I wish that at least regular contributors, with daily sales and frequent uploads like us, could have priority over the multitude of AI images that are mass-produced and do not reflect the creativity, effort, and uniqueness that only original photos have. This makes us, who go out in the field to photograph and sell unique images with human artistic effort, feel neglected compared to mass production images that will never be a distinguishing factor between one microstock site and another.

I really hope this approval time will drastically decrease as soon as possible.

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