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Inspiring
August 26, 2023
Answered

Submit Button at times is Grayed out

  • August 26, 2023
  • 2 replies
  • 2506 views

I'm trying to figure out why during uploads certain times the Submit button is grayed out.

For example. I had 25 images to upload. Out of those 25, 19 uploaded with no problem, but 6 of the images I could not upload because the Submit button was grayed out.

 

I double-checked, and all boxes were checked, the title, keywords, category, etc  were all filled in. So I'm banging my head against the wall trying to figure out why the Submit button is greyed out.

 

Thanks for any help.

Correct answer Jill_C

I believe the grayed out button means that you have reached the maximum allowable assets under review on your account. Adobe implemented a max limit several months ago to throttle the massive number of AI images being submitted for review. You won't be able to submit more until some are reviewed.

2 replies

Participant
October 6, 2023

I found a solution:
select all, then in the panel on the right, dissable and enable these two checkmarks. it would reset the pictures and they will become uploadable. 

Known Participant
October 7, 2023

That was it, thank you! 

Jill_C
Community Expert
Jill_CCommunity ExpertCorrect answer
Community Expert
August 26, 2023

I believe the grayed out button means that you have reached the maximum allowable assets under review on your account. Adobe implemented a max limit several months ago to throttle the massive number of AI images being submitted for review. You won't be able to submit more until some are reviewed.

Jill C., Forum Volunteer
Inspiring
August 27, 2023

I see....thanks for the help