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Participant
October 18, 2025
Question

suspecious downloads

  • October 18, 2025
  • 2 replies
  • 147 views

I've just noticed highly suspicious download activity on my contributor account that appears to be automated bot activity . how to contact support team ?

2 replies

Nancy OShea
Community Expert
Community Expert
October 19, 2025

If Adobe detects suspicious account activity, they'll handle it.

Don't call attention to things that could create needless problems for you. 

 

Nancy O'Shea— Product User & Community Expert
daniellei4510
Community Expert
Community Expert
October 18, 2025

If your screenshot is the complete list, I wouldn't worry about it. It could mean the buyer needs the same assets for multiple projects. 

Adobe Community Expert | If you can't fix it, hide it; if you can't hide it, delete it.
Participant
October 18, 2025

 Sir    it's like 10 downloads  with   3/3/4  same images in a row  he could just download  only one for each 

daniellei4510
Community Expert
Community Expert
October 18, 2025

Not if there are multiple projects. Each project would require a separate license. In any event, whether you contact Adobe or not, if it is indeed suspicious activity, your account would probably be disabled while Adobe investigated. But if you want to contact them, you are certainly welcome to do so.

Adobe Community Expert | If you can't fix it, hide it; if you can't hide it, delete it.