Suspended Adobe Stock account, no response from support for over a month.

Question

Subject: No Response for Over a Month – Adobe Stock Contributor Account Suspended (Case ID: 00480569)

Hello,

My Adobe Stock contributor account was suspended on March 5 due to “suspicious activity.”

I have followed all the proper support channels, including submitting an appeal, completing the official form, and sending multiple follow-ups via my support ticket (Case ID: 00480569). However, I have not received any response for over a month.

I previously posted here but was advised to contact support, which I have already done multiple times without any update.

I would like to clarify that I am the sole owner of the account, and all uploaded content is original and created by me. All uploads were done manually without automation tools or third-party services.

At this point, I am unable to get any response through the official support channels, and I would sincerely appreciate if an Adobe staff member could help check or escalate my case.

Thank you for your time and assistance.

Jill_C · Accepted Answer

Adobe personnel do not actively monitor this forum, so you will receive no reply from them here. Unfortunately, there’s really nothing else you can do except wait for a response to your support ticket.

daniellei4510 · Answer

For disabled accounts, a month is not that long of a wait, depending on the number of cases before yours. You have a case number. Contacting support multiple times can potentially create multiple case numbers and slow down Adobe’s investigation. In any event, Adobe staff does not participate in this forum.

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