Technical issues

Forum|Forum|5 years ago
June 15, 2021
5 replies
377 views

Hello, I recently uploaded some 3D render images but Adobe Stock rejected me all of them on the grounds that they have a technical issue but no details about it. So here I am, uploading some images which they declined to see if you can help me with this... I'm new to this so I'd really appreciate any help!

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J E L

Community Expert

@Septian98A2 It's hard to tell from the thumbnails in your screenshot. Can you post one or two of the images by themselves at a larger size so we can see the issue? This is the community forum and most of us don't work for Adobe so we don't have access to your account.

S

Septian98A2Author

Participant

J E L

Community Expert

@Septian98A2 Okay, when zoomed in you can see fringing around the edges (I've taken a close-up screenshot of one area of your photo only to show you what I mean). I am thinking that this type of graphic should probably be submitted as a vector file instead of as a bit map or raster file so you don't have this issue. You can find the requirements for submitting vector files here: Requirements for contributing vector art to Adobe Stock

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