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Participant
September 9, 2021
Answered

technical issues

  • September 9, 2021
  • 3 replies
  • 279 views

Hi, some of my last photos are rejected because technical issues, like this one, could you please help me why, with this photo for example.

I guess that my photos loses quality when I upload it, but its just an assumption.

This topic has been closed for replies.
Correct answer Ricky336

Hello,

1st answer is that your colour temperature (White Balance) is off. It is too magenta (the snow shouldn't be a magenta colour) and the exposure isn't good. Due to the fact you're shooting against snow, this can throw the exposure off as well as the white balance. White balance is a technical issue.

The photo dosen't lose quality when uploaded.

 

Read this about adjusting white balance:
https://www.adobe.com/creativecloud/photography/discover/white-balance.html

 

Have a read of this. It's a brief guide on image quality:
https://helpx.adobe.com/stock/contributor/help/quality-and-technical-issues.html

 

 

3 replies

Abambo
Community Expert
Community Expert
September 9, 2021

Just to give you an idea of the Wb problem:

(left, yours, right mine)

 

And no, your pictures don't lose quality by uploading. They enter as is in the Adobe database. The transfer is a simple copy procedure with no parameter adaption and re-encoding.

 

If you are new to stock, you should consider these resources: https://helpx.adobe.com/stock/contributor/tutorials.html
Please read the contributor user manual for more information on Adobe stock contributions: https://helpx.adobe.com/stock/contributor/user-guide.html
See here for rejection reasons: https://helpx.adobe.com/stock/contributor/help/reasons-for-content-rejection.html
and especially quality and technical issues: https://helpx.adobe.com/stock/contributor/help/quality-and-technical-issues.html

ABAMBO | Hard- and Software Engineer | Photographer
Ricky336
Community Expert
Ricky336Community ExpertCorrect answer
Community Expert
September 9, 2021

Hello,

1st answer is that your colour temperature (White Balance) is off. It is too magenta (the snow shouldn't be a magenta colour) and the exposure isn't good. Due to the fact you're shooting against snow, this can throw the exposure off as well as the white balance. White balance is a technical issue.

The photo dosen't lose quality when uploaded.

 

Read this about adjusting white balance:
https://www.adobe.com/creativecloud/photography/discover/white-balance.html

 

Have a read of this. It's a brief guide on image quality:
https://helpx.adobe.com/stock/contributor/help/quality-and-technical-issues.html

 

 

RALPH_L
Community Expert
Community Expert
September 9, 2021

Hello, the blue in your photo is oversaturated and your photo lacks sharpness.