Known Participant

Question

"Technical Issues" Rejections

Forum|Forum|8 years ago
December 5, 2017
5 replies
1375 views

Hello everyone,

I need help to understand why a bunch of my images were just rejected for Technical Issues. I've been submitting for many years and have a pretty good handle on what technical reasons can cause a rejection. I don't see anything technically wrong with these images. Neither do the other stock agencies where these images got approved. Any advice will be much appreciated!

Thanks,
Svetlana

This topic has been closed for replies.

O

oleschwander

Legend

Great images - but the lamps look terrible in all examples ..!

Did you upload them all? They could be rejected for similar motifs.

G

gavinr31566929

Participant

I think they automated the process and it's not working very well. A lot of very good images are being rejected. I think we need an answer from adobe, why this is happening.

SvetlanaDSFAuthor

Known Participant

I believe you are right, the rejections aren't consistent. And are worse than before as well as worse than on other stock agencies

SvetlanaDSFAuthor

Known Participant

Is there a way to contact support to get the exact details of the rejection? I've made some tweaks but I still got a technical rejection!

v.poth

Inspiring

Hello Svetlana,

You can contact MatHayward or the supplier service directly and hope to get an answer.

Nobody can take such a photo with only one camera capture without exposure problems. I think HDR or a series of exposures would be very helpful to avoid these problems. Youtube is your friend there.....

And by the way, your link to your portfolio doesn´t work...

Greets

v.poth

SvetlanaDSFAuthor

Known Participant

Thanks for the info, v.poth! I got some of the images approved, but I'll try do dig in that direction for the rest.

And thanks for the heads up on the portfolio link! I had it in there twice it should be working now.

Ricky336

Community Expert

I would suggest contrast may be too strong and perhaps oversaturated. This comes under technical reasons! I wouldn't think the lamps are a problem.

SvetlanaDSFAuthor

Known Participant

Thanks, ricky, I can try to lower the contrast and saturation. I think it won't hurt

v.poth

Inspiring

Nobody can give you reliable information about possible technical problems if you upload the pictures in such a small size. Add watermarks/signatures to your images and upload them here in the resolution and with all IPTC data you uploaded to the agency. Technical problems can for example also be the keywords.

Greets

v.poth

SvetlanaDSFAuthor

Known Participant

Good call, @v.pooth! Didn't think about that.

Here are the images in the same resolution as they were uploaded

Downtown San Francisco and the Transamerica Pyramid at Chrismas from wooden Pier 7 at sunset-14.jpg - Google Drive

Downtown San Francisco and the Transamerica Pyramid at Chrismas from wooden Pier 7 at sunset-15.jpg - Google Drive

Downtown San Francisco and the Transamerica Pyramid at Chrismas from wooden Pier 7 at sunset-18.jpg - Google Drive

Downtown San Francisco and the Transamerica Pyramid at Chrismas from wooden Pier 7 at sunset-17.jpg - Google Drive

Downtown San Francisco and the Transamerica Pyramid at Chrismas from wooden Pier 7 at sunset-16.jpg - Google Drive

I just noticed I have a typo in the title in the word Christmas. But surely it can't be the reason for the rejection? And if it is, wouldn't it be possible to indicate what the issue is, instead of making us hunt and peck for the root cause?

v.poth

Inspiring

Take a look at the lamps of the street lamps... These are mostly completely burnt out and have light-dark seams. The rays of the lamps also seem to be noisy to me. Too sharpened, perhaps?

Greets

v.poth

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