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YanB
Participant
May 23, 2026
Question

The buttons inside the banner for free collection nomination (2026) were un-clickable!

  • May 23, 2026
  • 1 reply
  • 19 views

I can't click the buttons inside the banner for free collection nomination (2026). I followed the steps to enable pop-ups, but nothing works so far. Anybody else is experiencing the similar situations? Any leads will be highly appreciated!

    1 reply

    Nancy OShea
    Community Expert
    Community Expert
    May 24, 2026

    Try using another web device that has no script blockers or VPN enabled.

     

    Nancy O'Shea— Product User & Community Expert
    YanB
    YanBAuthor
    Participant
    May 24, 2026

    Thanks, I noticed that the banner at the contributor’s dashboard loaded, but the interactive buttons to nominate the eligible assets are completely unresponsive. The same things happened while I was trying across multiple personal devices (Safari/Chrome/iOS), an iPad, and even corporate work computer which is  running an entirely separate enterprise security network.  While I was trying to nominate my eligible assets in previous years, everything went smoothly without any issues.  I suspected that something going on Adobe’s server-side or account-specific permissions?