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C
CYSUN
Known Participant
November 9, 2024
Question

The contributor tools on Adobe Stock are terrible,

  • November 9, 2024
  • 2 replies
  • 467 views

The contributor tools on Adobe Stock are terrible, and I hope they get improved. I wish someone from their team would see my feedback. I work with their web-based dashboard, but currently, Adobe Stock doesn't review photos based on the submission date, which causes several issues:

 

  1. You can't tell which photos were recently approved.
  2. More importantly, you don’t know which photos were recently rejected, making it difficult to identify them for editing and resubmit.
  3. For rejected photos, they simply label the reason as 'QUALITY ISSUES' without specifying the exact problems. I've been using iStock since 2009, and their reviewers provide specific feedback, even indicating if content is more suitable for editorial. Shutterstock does this well too.
  4. The keywords disappear from rejected photos, so it’s impossible to conveniently copy and paste them for resubmission.
  5. Some photos have gone seven months without review. Following recent advice, I deleted and re-uploaded them, but it still feels like they’re lost in a black hole, as if they’ll be forgotten forever. I’m unsure if I need to change the file names before re-uploading.

 

It feels like Adobe Stock’s tool designers and developers need to understand our usability needs better. I upload to three stock photo platforms (istock and shutterstock), and this one is by far the hardest to use.

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2 replies

Jill_C
Community Expert
Jill_CCommunity Expert
Community Expert
November 9, 2024

I also use Lightroom Classic to submit and track my images, and have developed work arounds to some of the issues you've listed. Adobe Stock seems to spend most of their development budget on the Buyer side of the business rather than making it easier for Contributors. But with a submission backlog of unreviewed images that must number in the tens of millions, I suppose they don't think it's necessary to invest in improvements to attract more Contributors.

Jill C., Forum Volunteer
daniellei4510
Community Expert
daniellei4510Community Expert
Community Expert
November 9, 2024

Do you use Lightroom to submit your images or the drag and drop feature? I can't imagine using the latter. I've never had an issue with the former, as it allows me to flag rejected images, and colorize accepted ones or those still under review. But maybe Lightroom is an additional expense you don't wish to invest in.

 

As for the simplified refusal categories, moderators simply don't have the time to say specifically why an asset was rejected. People are already waiting weeks or even months to have their assets reviewed due to the large number of daily submissions.

Adobe Community Expert | If you can't fix it, hide it; if you can't hide it, delete it.
C
CYSUNAuthor
Known Participant
November 9, 2024

I don't upload photos often, but sometimes I upload a lot at once. The web tool has always been sufficient for my needs, but I’ll consider your suggestion. Thank you.

daniellei4510
Community Expert
daniellei4510Community Expert
Community Expert
November 9, 2024

Yeah, give it a shot. You can also upload your rejected images here to ask for reasons as to why they were rejected. When I first started submitting assets nearly two years ago, I submitted my very first rejection to ask what was wrong. The responses were clear and helpful enough that I haven't needed to ask for help since. From there on in, I could figure things out for myself.

Adobe Community Expert | If you can't fix it, hide it; if you can't hide it, delete it.
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