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Correct answer Jill_C

The process takes 7-10 business days (excluding weekends), and Monday May 27th was a Federal Holiday, which will add a day to the process. What date did you submit your request?

5 replies

Nancy OShea
Community Expert
Community Expert
May 30, 2024

Depending on your bank & region, allow 10-15 business days for payments to show in your account.

Or contact your bank and ask them if you're allowed to receive payments for service.  Some banks like PayPal may require you to have a business account.

 

 

 

Nancy O'Shea— Product User & Community Expert
Abambo
Community Expert
Community Expert
May 31, 2024
quote

Some banks like PayPal may require you to have a business account.


By @Nancy OShea

That depends on your region and probably also local laws. For my region, PayPal allows payments from Adobe on my non-business account.

ABAMBO | Hard- and Software Engineer | Photographer
Abambo
Community Expert
Community Expert
May 30, 2024
quote

this is a joke the 11 days has passed but my payment is not recived 

 

What to i do??


By @John377230660ezx

You wait for 10 business days (Monday to Friday, excluding public and company holidays). If you want to go for calendar days, take 2 weeks and add 2 s to compensate for eventual holidays. Your payment is done when the status changes to done. That means that the money has been transferred from Adobe to your payment agent. If you do not get credited the money after 2 days, contact the support of your payment agent.

ABAMBO | Hard- and Software Engineer | Photographer
jacquelingphoto2017
Community Expert
Community Expert
May 30, 2024

Hi @John377230660ezx ,

When you requested the payment. a pop-up dialogue told you that the processing will take 7 - 10 business days. Business days are from Mondays to Fridays and do not include holidays. Therefore, you should be prepared to wait 14 days plus whatever holidays that fall within the processing period.

 

Best wishes

Jacquelin

daniellei4510
Community Expert
Community Expert
May 30, 2024

11 days, three of which have been a weekend days and a Memorial Day holiday.

Adobe Community Expert | If you can't fix it, hide it; if you can't hide it, delete it.
Jill_C
Community Expert
Jill_CCommunity ExpertCorrect answer
Community Expert
May 30, 2024

The process takes 7-10 business days (excluding weekends), and Monday May 27th was a Federal Holiday, which will add a day to the process. What date did you submit your request?

Jill C., Forum Volunteer