Skip to main content
D
designbyfit
Participant
September 7, 2017
Question

Trouble uploading vector files to adobe stock

  • September 7, 2017
  • 1 reply
  • 1021 views

I'm having trouble uploading any .ai or .eps files to adobe stock. This is my first time trying it. I have double-checked all of the sizing and tried FTP as well as the upload button and I keep getting an error. What can I do to fix this?

    This topic has been closed for replies.

    1 reply

    twaritar3263062
    Community Manager
    twaritar3263062Community Manager
    Community Manager
    September 7, 2017

    Hi Kate,

    The primary issue stopping vectors from being uploaded is the size of the art board. The art board must be at least 5000 X 3000 pixels (15MP) to be uploaded. Could you please confirm the size of the file you are attempting to submit?

    Regards,

    Twarita

    D
    designbyfitAuthor
    Participant
    September 7, 2017

    Thank you, that seems to have worked. Are there any additional instructions on how to save out illustrator files? My colors all seem to look neon when I upload them and I'm not sure if I'm formatting it incorrectly.

    Thanks!

    twaritar3263062
    Community Manager
    twaritar3263062Community Manager
    Community Manager
    September 7, 2017

    Hi Kate,

    According to my understanding, these are the minimum requirements to upload vector files. For additional information moving to Adobe Stock Contributors​ and looping in MatHayward​ for help.

    Regards,

    Twarita

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices