TROUBLE WITH APPROVED FROM ADOBE STOCK - NEED HELP URRGENTLY

Question

Hello Adobe Stock team!

I received a notification that one of my submissions was flagged as AI-generated. I would like to clarify that all content in this submission was entirely created by me using 3D software.

Details: Software used: 3ds Max, Vray

Renderer Scene files : attached below

Render process: fully manual, no AI tools were used I have attached the screenshoot to verify authenticity.

Please review them, as this content is fully original and compliant with Adobe Stock guidelines.

If you wanna myself to send you 3DSMAX files, just let me know, but woories that iss verry heavly files.

Your supporting is appriciated!

Thank you for your time and assistance!

Best regards, Thu Hang

Nancy OShea · Accepted Answer

Resubmit with a signed property release by you as the 3D artist.Problem solved.Property Release:https://helpx.adobe.com/stock/contributor/help/property-release.html

RALPH_L · Answer

Unfortunately, you are not addressing the Adobe Stock team here in this forum. You need to use the "Contact Us" link located at the bottom of your Dashboard web page.

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded