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Trying to upload vector content

Forum|Forum|9 years ago
December 6, 2016
22 replies
3265 views

Hi

I'm trying to upload my vector files in .zip archive (eps+jpeg), but see this error: 12.zip couldn't be uploaded because it is not a valid file type

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Correct answer MatHayward

I think the "staff" does not understand the issue. Nothing against the "staff" but it would help if they actually tried to upload vector files and they would fully understand the problem.

The problem is... you make your file, jpeg and eps to spec and zip it, upload it, and you will get an error every time.

The files are correct, you are doing nothing wrong, but the system only "sees" the zip file, not it's contents.

The work around is to upload vector art via Adobe's "optional" method, using an FTP client.

This works every time - upload, wait a day and the files will appear in your "uploaded files" area and then proceed with the normal submission process.

Hope this helps!

Optional - Upload the data file via FTP

Please upload the .zip folder that is creating the error to Dropbox or a comparable service and send me a link to download it. I'll check it out and troubleshoot. My email is [Moderator deleted private information.]

-Mat

S

ShivoneM

Participant

I had the same problem. Make sure it's eps 1.0, not 2.0 and it will work.

Abambo

Community Expert

I had the same problem. Make sure it's eps 1.0, not 2.0 and it will work.

By @ShivoneM

This was a temporary problem in 2017.

And for your assumption: I just now uploaded an EPS file at the highest EPS level available to me (%!PS-Adobe-3.1 EPSF-3.0), and I can submit without a problem.

(locking this now)

ABAMBO | Hard- and Software Engineer | Photographer

load-mango

Participant

I am having the exact same issue. Would someone from Adobe please look into this?

M

motivated_difference0D44

Participant

I have managed to upload both jpg and eps file via ftp but in uploaded files only jpg is showing and it seems like this is illustration not a vector.Where is my eps file?I must say this is the most confusing upload process I have seen.

Sheena Kaul

Legend

Please see EPS vector uploads temporarily disabled

nury-kembang

Participant

i have too. unlike in Fotolia. This is very difficult.

B

Botaks

Participant

Having the same issue here. "Not a valid file type" error each time i try to upload a vector. I tried changing the vector file type from EPS 10 to EPS CS6, AI CS6, AI 10 but still no luck. The preview jpg is 5000 x 5000 pixels. When i try to upload via FTP, only the jpg preview file appear in the Uploaded Files while the vector files does not. Is there still no solution for this?

O

Olenkash

Participant

Hi, I have the same problem. I'm trying to upload my zip file, system show error: it is not valid file type. My zip file is EPS and Jpeg Preview 5000 x 5000 px.I follow all instructions, but zip files still not uploading.

E

EmmanuelSV

Participant

I had the same problem. Make sure the file is ZIP and not RAR or RAR5. I hope you can solve it

M

maximc16044921

Participant

Hey, I face same problem, Zip File with EPS and 5000x5000px Jpeg Preview with the same name and idenitacal to what is in my EPS file. And face this problem. BusinessColored.zip & BusinessColored.zip couldn't be uploaded. Discover why
Yeah, I was visiting all this support pages and read all the tips, still doesnt work(