Unable to access historic Adobe Stock Contributor portfolio

Hello,

I am trying to regain access to my existing Adobe Stock Contributor portfolio, historically identified as “Pressa313”.

I can successfully sign in to my Adobe ID. However, every Contributor URL—including the portfolio and official contact page—immediately redirects to “Account creation is not available.” I also receive sales notifications for the older portfolio, but cannot view the portfolio, files, or earnings history.

I do not want to create a second Contributor account. I need the existing profile reviewed and, if necessary, linked back to the correct Adobe ID. The official Contributor contact form is inaccessible because it redirects to the same error page.

Could an Adobe staff member advise how to open a recovery case or have Contributor Relations review this account-linking issue? I can supply verification and sales-notification evidence privately through an approved support channel.

Thank you.