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Participant
August 27, 2026
Answered

Unable to add a phone number

  • August 27, 2026
  • 3 replies
  • 49 views

I am unable to add my phone number to a contributor account.

i have a UK number and once I have entered my number and selected UK on the dropdown menu I get an error message saying error occurred while performing this action.

 

can anyone help 

Regards

    Correct answer Abambo

    Is your account also located in the UK? The phone number must correspond to the account localization!

    3 replies

    Abambo
    Community Expert
    AbamboCommunity ExpertCorrect answer
    Community Expert
    August 27, 2026

    Is your account also located in the UK? The phone number must correspond to the account localization!

    ABAMBO | Hard- and Software Engineer | Photographer
    Participant
    August 27, 2026

    I checked my profile location and it was set to USA, I changed it to UK and it worked.

     

    Many thanks 👍🏻

    Abambo
    Community Expert
    Community Expert
    August 27, 2026

    You’re welcome.

    ABAMBO | Hard- and Software Engineer | Photographer