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skilled_enthusiast731a
Participant
Aug 27, 2026 7:02 AM UTC
Answered

Unable to add a phone number

I am unable to add my phone number to a contributor account.

i have a UK number and once I have entered my number and selected UK on the dropdown menu I get an error message saying error occurred while performing this action.

 

can anyone help 

Regards

      Abambo
      AbamboCorrect answer
      Community Expert
      Aug 27, 2026 1:18 PM UTC

      Is your account also located in the UK? The phone number must correspond to the account localization!

      ABAMBO | Hard- and Software Engineer | Photographer
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      3 replies

      Abambo
      Community Expert
      AbamboCommunity ExpertCorrect answer
      Community Expert
      Aug 27, 2026 1:18 PM UTC

      Is your account also located in the UK? The phone number must correspond to the account localization!

      Translate
      ABAMBO | Hard- and Software Engineer | Photographer
        skilled_enthusiast731aAuthor
        Participant
        Aug 27, 2026 1:31 PM UTC

        I checked my profile location and it was set to USA, I changed it to UK and it worked.

         

        Many thanks 👍🏻

        Translate
          Abambo
          Community Expert
          AbamboCommunity Expert
          Community Expert
          Aug 27, 2026 1:33 PM UTC

          You’re welcome.

          Translate
          ABAMBO | Hard- and Software Engineer | Photographer
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