Unable to Create New Contributor Account – Case #00400047, No Response from Support

Question

Hello Adobe Support and Community,
I’m facing an issue while trying to create a new Adobe Stock Contributor account. I received a message saying that multiple Contributor accounts are not allowed. However, I have no access to any previous account and I’m not aware of ever creating one before.
I contacted Adobe Contributor Support over 10 days ago and received a case number (#00400047), but I haven’t received any response or update since then.
I would really appreciate some guidance on what to do next, or if someone from the support team could kindly follow up on my case.
Here are my current details:- Name: Md Ikbal Hosen- Email:[Moderator deleted private information. Please do not post private information like e-mails and phone numbers]
Looking forward to your assistance.Thank you in advance.
Best regards,Ikbal

Jill_C · Accepted Answer

You will receive no reply from an Adobe rep here as they do not frequent this forum. There's nothing you can do except to await a reply to the query you submitted via the Contact Us link. Also, do not include any personally identifying details, including email addresses, in this forum.

Abambo · Answer

10 days is not exactly a long waiting time. Contributor support does not check here, and publishing your e-mail address here is against the forum guidelines and exposes you to scammers and phishing mails. If you get a respose, make sure that the response is from a real adobe.com address and not something like adobe.stock at outlook dot com. That happens to many times...

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