Skip to main content
Inspiring
October 23, 2024
Question

Unable to delete submitted files

  • October 23, 2024
  • 2 replies
  • 153 views

How do I delete files please?   On gettyimages.com/contribute/batches/xxxx , the "Delete" button is greyed out on files which are either "contains recognizable people that are not model released." or "upload failed". 

I want to delete the "upload failed" files so I can re-upload; surely there is a way to do this?!

Thanks

This topic has been closed for replies.

2 replies

Jill_C
Community Expert
Community Expert
October 23, 2024

Wrong forum !

Jill C., Forum Volunteer
daniellei4510
Community Expert
Community Expert
October 23, 2024

This is Adobe Stock, not Getty. Is there a support on Getty that can help you?

Adobe Community Expert | If you can't fix it, hide it; if you can't hide it, delete it.