Answered

unable to open my assets and other people's assets

Forum|Forum|7 months ago
December 9, 2025
2 replies
335 views

Hi. i am not able to open my assets even if they are approved and now on dashboard .when i click on file no. to open this there come 'page not found' . also when i try to open other people assets the same issue happens. can some body guide me. and also plz tell me is it suitable to change the region or will it be then visible. as i am new to this kindly guide me.

Correct answer Nancy OShea

An issue for whom?

This just allows you to see your portfolio as other global customers see it. It hurts no one.

Nancy OShea

Community Expert

You're probably in a restricted region. Some countries, like Turkey, Qatar & Indonesia, have content restrictions.

Try changing the country code in your browser's address bar to Canada (ca), United Kingdom (uk), France (fr) or Australia (au).

Hope that helps.

Nancy O'Shea— Product User & Community Expert

R

Rabi BaniAuthor

but with will changing the country code or region not make an issue?

Nancy OShea

Correct answer

Community Expert

An issue for whom?

This just allows you to see your portfolio as other global customers see it. It hurts no one.

Nancy O'Shea— Product User & Community Expert

daniellei4510

Community Expert

If I understand your question, some regions require additional vetting before they can be viewed locally. If you provide the URL to your portfolio, we can look to see if it is available to other countries.

Adobe Community Expert | If you aren't submitting your assets in sRGB, you probably didn't read the rules.