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Participant
April 13, 2026
Answered

Unable to Receive Phone Number Verification Code

Hello,

I am trying to register as a contributor on Adobe Stock, but I am facing an issue with phone number verification. I have attempted multiple times to receive the verification code; however, I am not receiving any SMS on my phone.

I have ensured that my phone number is entered correctly with the appropriate country code, and I have also tried using different browsers and retrying after some time, but the issue still persists.

I kindly request your assistance in resolving this issue so I can proceed with my contributor account setup.

Thank you for your time and support.

Best regards,

Kedishwari.

    Nancy OShea
    Nancy OSheaCorrect answer
    Community Expert
    April 13, 2026

    Unfortunately, nobody in this user-to-user forum can help you with an account problem. You need to contact Stock Contributor Support. 

    https://helpx.adobe.com/stock/contributor/help/Need-Help-Contact-Us.html

     

    Good luck.

     

    Nancy O'Shea— Product User & Community Expert

    4 replies

    Shan junaid
    Known Participant
    April 14, 2026

    i faced same issue when i created my account i was using laptop/pc both failed to receive otp i tried different number diffrent phone it worked 

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    Nancy OShea
    Community Expert
    Nancy OSheaCommunity ExpertCorrect answer
    Community Expert
    April 13, 2026

    Unfortunately, nobody in this user-to-user forum can help you with an account problem. You need to contact Stock Contributor Support. 

    https://helpx.adobe.com/stock/contributor/help/Need-Help-Contact-Us.html

     

    Good luck.

     

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    Nancy O'Shea— Product User & Community Expert
    Andrewpixel
    Participant
    April 13, 2026

    Which country are you from?

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    KedhiAuthor
    Participant
    April 13, 2026

    Sri Lanka 

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