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Participant
Apr 13, 2026 3:14 PM UTC
Answered

Unable to Receive Phone Number Verification Code

Hello,

I am trying to register as a contributor on Adobe Stock, but I am facing an issue with phone number verification. I have attempted multiple times to receive the verification code; however, I am not receiving any SMS on my phone.

I have ensured that my phone number is entered correctly with the appropriate country code, and I have also tried using different browsers and retrying after some time, but the issue still persists.

I kindly request your assistance in resolving this issue so I can proceed with my contributor account setup.

Thank you for your time and support.

Best regards,

Kedishwari.

    Nancy OShea
    Nancy OSheaCorrect answer
    Community Expert
    Apr 13, 2026 7:30 PM UTC

    Unfortunately, nobody in this user-to-user forum can help you with an account problem. You need to contact Stock Contributor Support. 

    https://helpx.adobe.com/stock/contributor/help/Need-Help-Contact-Us.html

     

    Good luck.

     

    Nancy O'Shea— Product User & Community Expert

    4 replies

    Shan junaid
    Known Participant
    Apr 14, 2026 4:23 AM UTC

    i faced same issue when i created my account i was using laptop/pc both failed to receive otp i tried different number diffrent phone it worked 

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    Nancy OShea
    Community Expert
    Nancy OSheaCommunity ExpertCorrect answer
    Community Expert
    Apr 13, 2026 7:30 PM UTC

    Unfortunately, nobody in this user-to-user forum can help you with an account problem. You need to contact Stock Contributor Support. 

    https://helpx.adobe.com/stock/contributor/help/Need-Help-Contact-Us.html

     

    Good luck.

     

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    Nancy O'Shea— Product User & Community Expert
    Andrewpixel
    Participant
    Apr 13, 2026 3:34 PM UTC

    Which country are you from?

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    KedhiAuthor
    Participant
    Apr 13, 2026 3:36 PM UTC

    Sri Lanka 

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