Unable to Verify Phone Number for Adobe Account – Blocking Adobe Stock Contributor Access

I’m Shamima from Bangladesh, and I’ve been trying for over 6 days to verify my phone number on my Adobe account ([Moderator deleted private information. Please do not post private information like e-mails and phone numbers]) to complete my registration as an Adobe Stock Contributor. Unfortunately, I keep getting the same error message: “An error occurred while performing this action.” I’ve followed every possible troubleshooting step on my end, including all the recommendations I received from AdobeCare via X (Twitter). Here’s everything I’ve tried so far:

1. Used multiple devices — desktop, laptop, and smartphone.

2. Tested in different browsers — Chrome, Firefox, and Edge.

3. Tried incognito/private windows in all browsers.

4. Cleared browser cache and cookies.

5. Used both VPN and no VPN — same result in both cases.

6. Tried both Wi-Fi and mobile data connections.

7. Disabled browser extensions and pop-up blockers.

8. Attempted with and without Adobe apps installed.

9. Waited for days between tries, assuming it might be a server issue.

In my support conversation with @AdobeCare on X, they kindly walked me through a few suggestions:

1. They asked me to remove any spaces from the phone number, but the Adobe system automatically adds a space, and I can’t manually change it.

2. They advised trying a different browser, incognito mode, and a new device — all of which I had already done multiple times.

3. They asked me to disable the VPN, which I also tested — both on and off — with the same result.

4. Finally, they directed me to contact Adobe Stock Contributor Support through this link: https://adobe.ly/3J4tw6M.

However, when I visited that link, I was met with another roadblock — it requires phone verification before I can submit a support request, which brings me back to the original issue I’ve been trying to fix. This has created a frustrating loop where I’m unable to verify my phone number, and therefore unable to contact the support team who could help me fix the verification issue.

I’m kindly asking Adobe Support to help me with one of the following:

1. Manually verify my phone number or fix the technical issue preventing it.

2. Provide a way to contact Adobe Stock Contributor Support that does not require phone verification.

3. Bypass the verification temporarily so I can complete my contributor registration.

I’m very eager to start contributing to Adobe Stock and have followed every step suggested, patiently and thoroughly. I truly hope the Adobe team can assist with this issue and help me move forward. Thank you for your time and support.

Best regards,
Shamima