Unable to verify phone number on Adobe Stock Contributor account (Bangladesh)

Hello,

I created my Adobe Stock Contributor account in 2024. At that time, phone number verification was not mandatory. Recently, I have reached the payout threshold and now I need to verify my phone number.

However, when I try to add or verify my phone number, the process fails. I do not receive any OTP/verification code, and sometimes I see an error message. I am located in Bangladesh, and it seems that the country code (+880) is not being accepted properly.

This is preventing me from completing the verification process and withdrawing my payment.

Could you please check this issue and let me know how I can verify my phone number?

Thank you in advance for your support.

@ContributorSupport please look into this matter.

Best regards,
Faija Akter.