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bulats83208825
bulats83208825
Participant
April 4, 2023
Question

Unblocked account

  • April 4, 2023
  • 2 replies
  • 350 views

Hi,

I got yeasterday a message from contributor.support that my account is unblocked ,but i still have the same message like before that my account is blocked. 

They told me that I have 7 days for deliting a file that dosent have a proper property release. 

It passed already 2 days and I can't do anything .

Dose someone know how long it takes for the account to be unblocked after the decision?

Thank you .

 

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    2 replies

    George_F
    Community Expert
    George_FCommunity Expert
    Community Expert
    April 4, 2023

    Due to the time sensitive nature of the task, I would write back to Contributor Support for additional support.

     

    Perhaps clearing the cookies and cache of your browser would help?

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    April 4, 2023

    in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

     

    p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.

     

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