Unlicensed Use on another web platform

I came across a website that is selling one of my Adobe licensed products.

Having been to the Adobe Stock page that contains my image, I was able to recognize other contributors products were also being used on this website. This is the Adobe file number for my image. File #: 118764193

I addressed this issue through to Adobe through chat help. I received a auto-generated email acknowledgement that had absolutely nothing to do with my request. It made reference to a billing issue.

I inquired again through chat and one told that Adobe was aware of the issue and had my previous request info. I couple of days later, I received another email informing me that my case (still billing) was closed.

I have never received any feedback regarding how Adobe was handling this. I went to the website today, and my product is still appearing for sale along with that of other contributors. I have no idea what if anything Adobe is doing about this. I find it very concerning.