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Participant
Oct 31, 2026 4:28 PM UTC
Question

Unresolved Contributor Account Deactivation

Hello Adobe Stock Community Moderators and Staff,

I am writing to seek assistance or an escalation regarding my contributor account (tedycamera@yahoo.com), which was deactivated on April 23, 2025, under a "suspicious activity" notice.

I promptly completed the required appeal form on the same day, but I have not received any substantive response, explanation, or human review for months despite multiple follow-ups.

Could a moderator please check the status of this case or advise how I can get a manual review from Contributor Relations to either reinstate the account or receive final closure?

Thank you, Tewodros Hailemichael

    2 replies

    Nancy OShea
    Community Expert
    Community Expert
    Nov 1, 2026 12:03 AM UTC

    my contributor account was deactivated on April 23, 2025…

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    April 2025??!  If that’s not a typo, I think it’s fair to say your relationship with Adobe Stock has been permanently terminated.

     

    No Adobe employees here, sorry. This is a user-to-user forum. If you can still log-in, use the contact link in your contributor portal to contact the Contributor Relations Team. If the case number closes immediately, then you have your answer. Your account was terminated. Submit to other marketplaces.

     

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    Nancy O'Shea— Product User & Community Expert
    daniellei4510
    Community Expert
    Community Expert
    Oct 31, 2026 7:16 PM UTC

    Adobe does not participate in this forum and, as contributors like yourself, we have no way to request a manual review of your account. Your only option now is to continue waiting until Adobe completes their investigation, which, unfortunately, can take weeks or even months, as you have already learned. Follow ups do not help. In fact, they can result in slowing down Adobe’s investigative process.

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    Adobe Community Expert | I have miles to go before I sleep, but I'm all done on this end.