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Sinisa Zec
Known Participant
February 19, 2024
Question

Unsupported country or region

  • February 19, 2024
  • 1 reply
  • 291 views

Hi everyone, 

 

So, this morning I got a notification on my Adobe Stock contributor account: "Congratulations! Click here to choose and redeem your Creative Cloud app.[Read This First]". 

When I click on the link a new window opens up with the redeem code, but when I click on "redeem" I get the error "This code is from a country or region that does not match your Adobe ID. "

Now I know that my country is not supported by Adobe (Bosnia & Herzegovina), but is there any way to successfully use this code? I have tried contacting the support but they were not helpful. Thanks

 

 

This topic has been closed for replies.

1 reply

kglad
Community Expert
Community Expert
February 19, 2024

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



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