Upload button not working on Adobe Stock Contributor Dashboard

Forum|Forum|3 months ago
October 27, 2025
2 replies
263 views

Hello Adobe Stock Community,
I’m having an issue with my Adobe Stock Contributor dashboard.
The “Upload” button is visible but not clickable, and I can’t upload any files.

I already have a verified contributor account and a validated W-8BEN tax form.
Adobe Support confirmed this is a technical issue and I’ve already opened a case (#00452467),
but I still can’t upload.

Could anyone from the Adobe team or other contributors suggest a fix or confirm if this is a known issue?
Thank you for your time.

M

muhammad_7751

Inspiring

Attach payout with your account their upload option visible

RALPH_L

Community Expert

First thing you should do is to see if it occurs on a different Browser. Edge, Google and or Firefox.

S

sharif_5237Author

Participant

Hello @RALPH_L,
Thank you for your quick response and suggestion.
I’ve already tried all the browsers you mentioned — Google Chrome, Firefox, and Microsoft Edge — but unfortunately the issue still persists.

The “Upload” button is visible but not clickable in any of them.
My account is verified, and my W-8BEN tax form is validated.

Adobe Support confirmed it’s a technical issue and my case (#00452467) is already open with the Contributor Technical Team.
Do you have any other suggestions, or could this be related to backend permissions?

Thanks again for your time and help!

Nancy OShea

Community Expert

Did you enter your Payment Provider details yet? It's required that you have a PayPal, Payoneer or Skrill account on file before you can submit assets. See below for details on getting paid.

https://helpx.adobe.com/stock/contributor/help/getting-paid.html

Nancy O'Shea— Product User & Community Expert

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