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January 13, 2026
Question

Upload button off

  • January 13, 2026
  • 4 replies
  • 140 views

Hello everyone, can you tell me why my upload button is off, when I try to upload a image, i saw the button was off, I can't do upload. What is the exact issue i don't understand please explain and tell me what is the reason and how much time need to open my upload button ✅ 

4 replies

jacquelingphoto2017
Community Expert
Community Expert
January 13, 2026

Hi @SD Lens ,

I observe an information icon (a question mark) beside the upload button, click/tap on it and read the information. Any addition assistance I suggest you use the "contact us" link at the bottom of your contributor account to reach out to Adobe.

Best wishes

Jacquelin

Nancy OShea
Community Expert
Community Expert
January 13, 2026

Have you completed the Stock Contributor enrollment process?

1. Verified email and phone number.

2. Uploaded your Tax information.

3. Entered your verified Payment Account details from PayPal, Payoneer or Skrill.

 

https://helpx.adobe.com/stock/contributor/help/create-account.html

image.png

 

Nancy O'Shea— Product User & Community Expert
Jill_C
Community Expert
Community Expert
January 13, 2026

I don't know of any upload limits, however your account does have submission limits. Try accessing your Contributor Account from a different browser.

Jill C., Forum Volunteer
daniellei4510
Community Expert
Community Expert
January 13, 2026

You may have reached your upload limit for the week, especially if you are submitting a lot of AI. Once some of your assets have been reviewed, you should be able to continue uploading.

Adobe Community Expert | If you aren't submitting your assets in sRGB, you probably didn't read the rules.